What’s Happening?

There is a new service in Massillon!

United Way 211 and DoorDash have partnered with the Akron-Canton Regional Foodbank and local pantries to coordinate free food pantry delivery to vulnerable community members. The service has been operating in Canton for a couple of weeks, but thanks to a new partnership is now available in Massillon and Alliance.  The program requires a minimum of 10 participants to begin the service; the maximum is approximately 25 per week. United Way will be marketing the service on social media this week.

For more information, see below or dial 211.

United Way 211/DoorDash COVID-19 FOOD BOX DELIVERY

This service provides delivery of a box of approximately 25 pounds of non-perishable food through participating food partners and Door Dash.
INTAKE PROCEDURE: Call 2-1-1 to be screened for eligibility and be scheduled for a delivery.FEES: Free.
ELIGIBILITY: Due to Covid-19, households at or below 230% of the Federal Poverty Guideline Level are eligible for The Emergency Food Assistance Program (TEFAP) at participating food pantries.

Individuals must meet all the following criteria for free delivery:
– Residents of Summit County OR Stark County (serves residents with a participating food pantry within 10 miles of the resident’s address).
– Currently quarantined or at high-risk for severe complications from COVID-19 (such as older adults age 65 years or over Or with chronic lung disease, moderate to severe asthma, heart disease with complications, immunocompromised, or severe obesity).
– Income under 230% of the Federal Poverty Level.
– Limited support system to assist them in picking up food.LANGUAGES OTHER THAN ENGLISH: Language Line available to schedule delivery.
SERVICES: Food Pantries for Homebound and COVID-19

United Way 211 has just launched its online database. There you can find information about community resources to share with family, friends and customers. You will also find new resources specific to COVID-19. 211 is still available by phone 24 hours a day/7 days a week; the online database simply offers another way to access information.

Census News

Have you completed your Census forms?

The 2020 Census counts every person living in the United States and five U.S. territories.

Who Is Required To Respond?

Everyone living in the United States and its five territories is required by law to be counted in the 2020 Census. 

Contact Us 

There are several ways that you can contact the U.S. Census Bureau for support.

English and Spanish Language Hours of Operation: Customer Service Representatives are available every day from 7am to 2am Eastern Time on the following phone lines:

English: 844-330-2020

Spanish: 844-468-2020

Non-English and Non-Spanish Language Hours of Operation: Customer Service Representatives are available Monday through Friday from 8am to 10 pm Eastern Time on the following phone lines:

Chinese (Mandarin): 844-391-2020

Chinese (Cantonese): 844-398-2020

Vietnamese: 844-461-2020

Korean: 844-392-2020

Russian: 844-417-2020

Arabic: 844-416-2020

Tagalog: 844-478-2020

Polish: 844-479-2020

French: 844-494-2020

Haitian Creole: 844-477-2020

Portuguese: 844-474-2020

Japanese: 844-460-2020

English (for Puerto Rico residents): 844-418-2020

Spanish (for Puerto Rico residents): 844-426-2020

For information on services for people who are deaf or hard of hearing: Call the TDD number at 844-467-2020.

For general questions: Visit our Frequently Asked Questions (FAQ) page.

For current partners: National partners can email the Census Bureau at State and local organizations can find a partnership representative in their area on our Regional Census Centers page.

For prospective partners: Learn how you can join us.

For media-related inquiries: Email the Public Information Office at or call 301-763-3030.

Questions About Employment

For information about the application and hiring process for 2020 Census jobs, see these frequently asked questions. You may also call 855-JOB-2020 (855-562-2020).

Open Enrollment Period

The yearly period when people can enroll in a health insurance plan. Open Enrollment for 2020 runs from November 1st to December 15th.

Outside the Open Enrollment Period, you generally can enroll in a health insurance plan only if you qualify for a Special Enrollment Period. You’re eligible if you have certain life events, like getting married, having a baby, or losing other health coverage.

  • Job-based plans may have different Open Enrollment Periods. Check with your employer.
  • You can apply and enroll in Medicaid or the Children’s Health Insurance Program (CHIP) any time of year.